0333 577 4550
enquiries@bodymechanics.co.uk

Privacy Policy

keeping your information safe and secure

Body MechanicsPrivacy Policy

What information is being collected?

Personal Data

  • Name
  • Date of Birth
  • Occupation
  • Address
  • Email Address
  • Phone Number

Special Category Data

  • Medical History
  • Lifestyle Information

Other Information

  • GP Contact Details

Who is collecting it?

Body Mechanics Remedial Ltd www.bodymechanics.co.uk and the Partner Providers with whom we work alongside, to provide health and wellbeing products and services:

The Data Protection Officer at Body Mechanics Remedial Ltd is Nikki Roy and can be contacted via email at Nikki@bodymechanics.co.uk

Body Mechanics Remedial is not liable for the Data Collection, Sharing, Storage or Use processes or practices of any Business Service or Partner Providers – we rely on these to adhere to the appropriate best practice and legal requirements. Links to their individual privacy policies are available throughout this document.

How is it collected?

In the case of Body Mechanics Remedial Ltd, information is usually submitted via handwritten forms, which are then scanned and stored as PDF files or submitted as electronic forms, either hosted on the website for enquiries or via Google Forms for treatment forms.  

For details about our Partner Providers, please refer to their privacy policies:

Why is it collected?

The information collected by Body Mechanics Remedial Ltd is done so to provide a service or a product to the client. Information is only added to MailChimp or other marketing platforms with consent of the client to receive email marketing or other relevant marketing materials.

The lawful basis for data collection is either consent or contract.

For more detail about how our Partner Providers collect and use information, please refer to their privacy policies:

How will it be used?

Data collected by Body Mechanics Remedial Ltd is stored in Google Drive in our master client database and email addresses are added to MailChimp once clients opt-in to our marketing communications. The data is used to allow Body Mechanics Remedial Ltd to treat you appropriately at your appointment and to keep in contact with you about changes to our service and special offers.

Data is not shared with 3rd parties unless you have selected to take part in one of our membership options, in which case data will be shared with our Partner Providers, in order to provide you with access to your chosen health and wellbeing products and/or services.

For further details on how our Partner Providers use your data, please refer to their privacy policies:

Who will it be shared with?

This data collected by Body Mechanics Remedial is stored in G-Suite as it is collected via a Google Form and therefore is shared with Google, email addresses are shared with MailChimp and Sarah Banks of Banks’ Business Solutions www.banksbusinesssolutions.co.uk  as VA to Body Mechanics also has access to this data.

Direct Business Service Providers to Body Mechanics Remedial Ltd

Partner Providers

What will be the effect of this data collection on the individuals concerned?

Data collection is undertaken as legitimate interest in order to lawfully and competently provide a service and or product to our clients. Privacy and Data Security are of paramount importance to Body Mechanics Remedial Ltd, which is why we take precautions again data loss and unnecessary intrusion.

Data Loss

Body Mechanics Remedial Ltd uses both device and software encryption where available, password protection, secure communication and storage of passwords and client data, as well as security software.

Intrusion

We only ask for key client information as and when we need it, in order to minimise the data we hold at any one time.

In the highly unlikely event that we are subject to a security breach, ourselves as Body Mechanics Remedial Ltd, the appropriate Service and/or Partner Providers in order to resolve and prevent any future breaches. Our clients will be notified.

Direct Business Service Providers to Body Mechanics Remedial Ltd

Partner Providers

Is the intended use likely to cause an individual to object or complain?

All information collected is done so in order to ensure the clients safety during their appointment, we can see no reason why an individual would object or complain to the collection of this data.

Complaints

If you have a complaint about the way we are handling your information or how we have responded to a request for information or removal, you can take this up in the first instance by emailing us nikki@bodymechanics.co.uk.

If we can’t sort it out, our data regulator is the Information Commissioner’s Office and you can contact them using the details below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Fax: 01625 524510

Or by visiting their website: https://ico.org.uk/