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One Year of Covid

What it’s meant for us and our clients

I think it’s safe to say, that the past year has been one of uncertainty and adaptation. A year where things changed at a moment’s notice, presenting us all with new challenges, and bringing many aspects of our lives together unexpectedly. For many, it’s been a time to reassess our priorities; how we actually choose to live our lives, to engage with the world around us and how we look after ourselves.

Key issues which have come to light, receiving extensive media coverage, are how we stay connected to our friends and family, as well as managing our physical, mental and financial health effectively.

We’ve relied heavily on technology to communicate both inside and outside of work - Zoom call anyone? Staying in contact with the ones we love had never been so important, especially for those who lived alone or felt isolated.

We’ve suddenly realised that having an hour to exercise outside is actually extremely valuable and activities such as walking, running and cycling have increased in popularity, not to mention borrowing the neighbour’s dog!

"enjoying green space, promotes relaxation and a sense of wellbeing"

Outdoor activities aren’t only good for our physical health, but our mental health as well - a change of scene, some Vitamin D (if we’re lucky) and enjoying green space, all promote relaxation and a general sense of wellbeing. Meditation and counselling have also been advocated as ways to maintain balance and good mental health.

Arguably the most divisive aspect of Covid has been the financial impact experienced by people. Some have been able to work from home and have managed to save money through reduced travel and the closure of coffee shops and restaurants, for example. Others have been furloughed, receiving reduced income, but have managed to achieve a financial balance, again due to reduced expenditures associated with work. And many, have unfortunately been unable to work, have had to seek Government assistance and have struggled to make ends meet.

All of the above have presented us, in one way or another, with challenges, stresses and in some cases, opportunities - a strange and potentially contentious thing to be saying during a global pandemic.

The Body Mechanics team has been in touch with many of you throughout the year and we’ve listened to what you’ve found challenging and why.

Compartmentalisation - both lockdown and Covid restrictions have highlighted how disruptive the blurring of boundaries can be. We used to live our lives in relatively ‘neat’ compartments - we had a work life, a home life, a social life - which would establish a routine around the tasks we did, the people we interacted with and the times we did them; these compartments provided us with a framework for our lives. Covid has disrupted our norm, our order, our routines and habits. Work is now in our homes. Socialising sometimes feels like an extension of our work meetings, having catch ups online. Covid has meant that all of these elements have become intertwined, leading to more roles being assumed by individuals, challenges around prioritisation, time management and balance. We’ve heard many of you say you have a newfound appreciation for teachers!

The re-establishing of boundaries is essential but can be difficult and ever changing.

Creativity - 'lockdown lethargy’ has been a term adopted by the media and used frequently to describe how our emotions and energy have dropped due to the disruption, uncertainty, and restrictions Covid has imposed on our lives. Living both with and in the unknown has forced us to look at things differently and to get creative. How can we work with the new normal - our work patterns, childcare plans, general day-to-day living? How we can stay active - do we stick with our normal activities, or do we take up a new sport or hobby, or both? How do we stay social - should we use different forms of technology, should we use social media platforms, should we schedule contact or keep it spontaneous? How can we stay engaged and keep ourselves entertained, without our activities and distractions becoming part of the monotony? How can we balance everything under Covid restrictions?

Contingency - perpetual changes have meant we need to be in a constant state of preparedness; to have a plan in place ‘just in case’ This can be exhausting. It’s an uncomfortable way to live and can create stress and anxiety. Many of us will need some form of contingency plans around day-to-day life, our work patterns, our family life and childcare. For others, contingency has focused on restricted levels of work and finances; trying to make income, savings and expenditure balance, or at the very least, how to minimise debt.

We’ve summarised them into The 3 C’s

Covid has been an emotional rollercoaster and yet despite all the challenges, the stresses and the disruptions, many positive things have been learned. We’ve had to reassess our priorities and look at what we consider to be necessities and luxuries. We’ve learned to enjoy the simple pleasures. We’ve realised just how valuable technology is and how having that connection, whether it's for work or for socialising, can be crucial in terms of feeling a part of a team, a friendship or a family. We’ve learned that looking after ourselves, properly, is essential. We’ve also learned how widely the NHS and Keyworkers support society and community.

A year of Covid has been very different for us at Body Mechanics too. Our hands-on treatments with both corporate and individual clients were stopped overnight. Contact with our clients was severely reduced. The Team had to stop working and no income was received. The client facing part of the business was put on hold.

Covid made us look at Body Mechanics differently - the services we provide, how we provide them and how we needed to strengthen what we offer; how can we adapt to Covid restrictions and make the business more robust in the future? We saw lockdown as an opportunity to spend time on business planning and development. In this and the upcoming editions, we’ll discuss exactly what we did, how it will benefit you and how you can access our new services and products.

To start, you will find an overview of our new Body Mechanics Membership and our new library of Resources, putting convenience and consistency at the heart of your wellbeing schedule.

The Body Mechanics Team are very much looking forward to seeing and helping you all again.

If you have any comments, questions or suggestions, we’d love to hear from you. You can email us at enquiries@bodymechanics.co.uk

The Mindful Chef Approach to Nutrition

The Mindful Chef Approach to Nutrition

This article has been adapted from Mindful Chef 

Mindful Chef and Body Mechanics don't believe in meticulous calorie counting or following strict or faddy diets. We simply like incredible tasting, ethically-sourced ingredients that benefit you and your body. 

Instead of sending processed foods or cheap fillers with hidden ingredients that aren't good for you, Mindful Chef chooses to load their recipe boxes full of fresh produce that will help you look and feel your best. 

Amazing dishes start with amazing ingredients and Mindful Chef are proud to work with some of the best suppliers in the country. Farmison, the UK's “Butcher of the Year” supplies them with 100% grass-fed heritage beef, our free-range poultry comes from Traditional Norfolk Poultry and James Knight of Mayfair supplies them and Buckingham Palace with the freshest fish - never frozen or air-freighted. 

The Mindful Chef Approach to Nutrition

Eating Mindful Chef recipes on a regular basis has visible health benefits. After a few weeks of receiving Mindful Chef food boxes, customers report feeling great! Clearer skin, more energy, more focus and feeling leaner are just some of the benefits of following a mindful diet. It's no surprise that Mindful Chef is the Official Nutrition Partner to the English Institute of Sport - powering our best athletes in the build-up to major competitions. 

The Mindful Chef Approach to Nutrition

There's no fasting or crash-dieting, you'll find yourself eating heaps of nutritious vegetables and fantastic, flavoursome natural food. All recipes are designed to encourage you to eat food that benefits you and your body. 

Recipes are under 30 minutes and have less than 8 steps. Boxes are designed to slot into your lifestyle, not get in the way of it. As boxes are insulated, produce will stay fresh for up to 48 hours so you don't even need to be in for delivery.  

 

How Do I Get My Recipe Box?

Get 25% off your first two boxes using the code BM25
https://www.mindfulchef.com/
 

The Truth Behind 75% Of Sickness Absence

This article first appeared on North East Connected in 2017

  • 75% of sickness absence is due to stress or musculoskeletal disorders (MSD’s) and 40% of those days lost are attributable to work related illness (source: Health and Safety Executive 2014/15)
  • There is a gap in current healthcare system between the NHS, which is a free resource but overburdened and Private Health Insurance, which is circumscribed by cost. With an aging population and ever fewer resources, this gap will widen
  • The suggestion is that employers are asked to increase their level of investment in employee health and wellbeing programmes as part of their corporate social responsibility and HR best practice
  • That health and wellbeing programmes should be part of an organisation’s business strategy
  • Body Mechanics Remedial work with businesses to deliver tailored health and wellbeing programmes on-site to employees. They include massage, nutrition plans, Pilates and personal training programmes
  • Body Mechanics Remedial stands to support employers in being proactive towards employees health and wellbeing – ‘prevention is better than cure’

INFOGRAPHICS AND STATS

For every £1 spent on health and wellbeing programmes, the organisation recovered £4.17 in programme benefits (source: Health Work Wellbeing study in collaboration with PWC)

Case study infographic for global email marketing company, showing:

  • 100% say it helps maintain their general health and wellbeing
  • 93% of staff attending regularly
  • 50% use the service to help manage stress
  • 22% use it for treatment of a specific injury
  • 87% say it helps their working performance

Mindful Chef and One Feeds Two Project

Mindful Chef and One Feeds Two Project

This article has been adapted from Mindful Chef 

Mindful Chef and One Feeds Two Project

6,000,000 meals donated and counting

Since its launch, Mindful Chef has been on a mission to make healthy eating easy, whilst also having a positive social impact. 

In 2017 they joined forces with the groundbreaking charity One Feeds Two, so that for every Mindful Chef meal you enjoy, a school meal is donated to a child living in poverty. 

Mindful Chef is proud to be the first recipe box in the UK pioneering this 'one for one' model and together with their supportive community of customers, they've donated over 6 million meals to children in Malawi so far! That's the equivalent of feeding more than 15,000 children for an entire academic year. Their ambition is to reach 10 million by the end of 2021. 

Mindful Chef can't thank One Feeds Two enough for making this possible and their customers for supporting them. Together they're using hunger to end hunger. 

How do my meal donations make a difference? 

It's not just about the food. The impact of a school meal for a child living in poverty is life-changing.

  1. Improves school attendance 
  2. Improves concentration and health
  3. Raises communities out of poverty 

Just imagine the impact if more businesses joined the movement, and we all chose to eat this way. Thank you for making this possible.  

Learn more about One Feeds Two here.  

 

How Do I Get My Recipe Box?

Get 25% off your first two boxes using the code BM25
https://www.mindfulchef.com/
 

Massage at Work

This article first appeared in Holistic Therapist Magazine in 2017

Before I retrained as a Massage Therapist, I worked in sales and sales management for 12 years. I was used to managing sickness absence and return to work programmes, but I experienced the frustration and pressure to get back to work as soon as possible, after I developed a work-related back injury and going on long term sick. Massage formed part of my rehab and that’s when I decided to leave sales, re-train and start Body Mechanics Remedial, specifically to work in the corporate sector.

My clients are businesses where people have demanding jobs and personal commitments – they’re time poor and they crave convenience. Body Mechanics Remedial treats people with stress and muscular aches and pains in their workplace to eliminate these problems.

Each business is reliant on its employees. If you keep people healthy, feeling appreciated and engaged, they’ll be more productive. At the end of the day, businesses want productive employees who help make them profit. When you look at it like this, corporate health and wellbeing is paramount.

According to a report for the Health Work Wellbeing Executive, for every £1 invested in an employee health and wellbeing programme, at least £4.17 can be expected as a benefit to cost ratio (BCR). The BCR return on the specific treatment of MSDs are significantly greater when treated at the outset. Other benefits include increasing employee engagement and productivity, reducing sickness absence, boosting morale and positioning the business as desirable to work for. The Health and Safety Executive has stated that more than three quarters of MSDs and stress is workplace related, so it makes sense to reduce problems and improve well-being in a workplace setting.

Our clients range from global media companies and Pan-European e-marketing businesses, to UK based sports teams and charities. They all show a commendable duty of care towards their employees and players. Our treatments last 20-30 mins and can be seated (clothed) or couch (oil) massages. We bring all the necessary equipment, clients just need to provide the space. A consultation form is completed in advance and discussed at the start of the treatment. The client’s modesty and comfort are respected at all times and client information is strictly confidential.

The biggest challenge has been educating businesses that private healthcare isn’t enough. Maintaining employee health and wellbeing on-site keeps the individuals and the business focused on their business goals with minimal disruption. We aim to provide a seamless service where each session is all about the client and the massage, so appointments and treatment scheduling are managed internally by the client.

Our client feedback is hugely positive. 100% of customers say it helps maintain their general health and well-being. 93% of staff attend regularly, with 50% using the service to help manage stress and 22% use it for treatment of specific injury. 87% say it helps their working performance and the only complaint we seem to get is that the treatments aren’t long enough!

I’d love Body Mechanics Remedial to become the global go-to organisation for corporate health and wellbeing, starting in Australia and Canada. Taking on quality therapists will be at the heart of this.

Nikki Roy founded Body Mechanics Remedial to help people lead pain free lives. She is ITEC qualified and a member of the CThA.

Better Body, Better Business

This article first appeared as an interview in Issue 131 of Business Info in June 2017

Business Info talks to Nikki Roy, Director of Body Mechanics Remedial, about whether employers should be doing more to look after employees’ wellbeing. 

Employers have a duty of care towards their employees, but with 78% of injuries and illnesses linked directly to the workplace, according to the HSE, are they doing enough?

Nikki Roy, Director of Body Mechanics Remedial, believes not. She argues that were businesses to pay more attention to the health and happiness of workers, they would not only see big benefits to their bottom line, but also help relieve the current crisis in the NHS by reducing musculo-skeletal and stress-related illness.

Feedback from clients of Body Mechanics Remedial Ltd, the company Nikki set up in 2012 after a work-related back injury meant she was unable to continue with her 12-year career in sales and sales management, shows that positive impact that on-site health and wellbeing programmes can have on the health and performance of employees:

  • 100% of clients say their programme helps maintain employees’ general health and wellbeing;
  • 93% of staff attend regularly;
  • 50% use the service to manage stress;
  • 22% use it for treatment of a specific injury;
  • 87% say it helps their working performance.

Before setting up Body Mechanics, Nikki retrained at St Mary’s University College in Twickenham and became a Massage Therapist, specialising in the treatment of back pain, deep tissue and sports massage. She started out providing massage on company premises, but since then has become more and more involved in developing strategic wellbeing programmes tailored for each client.

Business Info spoke to her about the importance of such programmes and why businesses should take wellbeing seriously.

Business Info: Can you tell me a bit about what you do? 
Nikki Roy: We help people lead pain-free lives, but we also help organisations increase their profits by keeping their employees healthy. We go on-site into offices and provide various health and wellbeing programmes depending on clients’ requirements – these could be around physical health, mental health, the work environment itself. We then put together a bespoke programme to help them fulfil their obligations of duty of care to their employees, but also to help them achieve their business goals.

We go on-site into offices and provide various health and wellbeing programmes depending on  clients’ requirements

BI: Why do businesses come to you initially?
NR:  A high level of sickness absence is a popular reason. They want to reduce absence levels and they want to prevent people getting back into that situation. We take a look at what’s happening in the working environment and what they can do to help people stay healthy in the office.

The other reason is retention – making the company more attractive to the people who work there now, improving their working day by giving them something to look forward to, like nipping out for a massage or going to a yoga or meditation session. It can help them de-stress and then find focus on the job at hand, and it’s nice to be part of an organisation that values you in that way.

BI: How often does a business utilise services such as massage? 
NR: It depends entirely on each individual organisation. Some people have us come twice a week to do full days; others only want us in once a month. The most popular option is every two or four weeks, usually around lunchtime or towards the end of the day. We don’t have to be there for a full day.

BI: Who are some of your clients? 
NR: We deal with a global e-marketing company; we’ve worked with a couple of charities; we’ve got a big media company; we’ve got a brewery; and we’ve also got a couple of schools.

BI: You’ve mentioned massage and yoga, what other treatments do you offer? 
NR: We have Nutritionists, Personal Trainers, Massage Therapists, Psychologists, Pilates Instructors. Body Mechanics has a network of Associate Practitioners and that gives us the option to pick and choose the best people out there and put together a programme that organisations want. It’s not a one-size-fits-all; they get to say who they think would be the best fit for their business culture.

BI: Do you help employers create an all-round strategy for wellbeing? 
NR: We’re going that way. When I first set this up that wasn’t necessarily my intention; the main aim was service delivery, but we’re getting more involved with the strategy side of things. Clients want our input into how this works.

BI: What are the benefits of massage?
NR: For workers, it tends to be around alleviating stress, whether emotional, physical or financial – the mind-body connect presents itself in a number of ways; staying healthy; making sure that you’re able to work and feel mentally present.

For employers, it can improve productivity and overall employee engagement. Productivity and quality of engagement tends to go up if people are happier – you know the old adage ‘a happy, workforce is a productive workforce.’ You see people working better as a team, they become more innovative, more creative, and then customer satisfaction and employee satisfaction increase. When that all comes together your bottom line as a business will go up because everybody is working together as a team.

It’s not just about receiving a particular treatment; it’s about having that time out, having a company that cares. I think people then go ‘Well okay. I’m willing to give something back”.

BI: Do you think businesses could be doing more to address the wellbeing of their employees?
NR: Definitely. I think they’re doing the bare minimum. People will do things like ergonomic assessments, they’ll offer private healthcare, subsidised gym membership. But, really, those things are optional or reactive, so there tends to be an issue there already if people are using them. And with the gym, we’ve all been there, you don’t always go as often as you should! But now people are understanding that if they invest in people and if they do it on-site, it keeps them in the workplace, they’re not having to take time off to make doctor appointments, phone calls, childcare etc…

BI: Are health and wellbeing programmes an affordable option for small businesses? 
NR: Although this is an investment, a lot of businesses see it as a financial outlay. Research flagged up by the Health Work Wellbeing Executive in a report by PwC shows that for every £1 spent on an employee health and wellbeing programme, £4.17 can be expected back as a benefit. Business is all about the bottom line; senior management want to know figures, and I think that’s a really powerful statistic. If they can make a return on investment that high, and that’s a conservative estimate, then it starts to make business sense.

People tell me they hold their smartphone wedged between their ear and their shoulder, and they’re getting neck problems as a result

BI: People talk about RSI much less than they used to – is it still a problem? 
NR: I think it has gone down. In a lot of cases, RSI came down to the use of the mouse and the way the workspace was set up; ergonomic assessments tend to cover that now. I think health and safety are on the ball on that one.

But the thing that comes up time and time again is back pain, rather than RSI – lower back problems if you’re sitting too long or lifting and upper back and neck complaints if you’re at your desk a lot or driving a lot.

BI: How would you treat someone with back problems?
NR: It would depend on what the organisation and individual are open to. When you come in for a massage there’s an assessment and then the best way to move forward with treatment is agreed and carried out. We also offer after-care advice – stretches or movements to help with mobility of the spine or to ease discomfort and pain. We then feed that into the workstation assessment. A lot of people have to carry laptop bags or use laptop trolleys. If you’re doing that a lot, it puts strain on the back, so we’d also look at whether there are other, more body-friendly ways of carrying out your day-to-day activities.

BI: Is the use of smartphones and tablets producing different types of problem? 
NR: Yes definitely. And a lot of the time, problems occur out of work. I always hear people say ‘my thumbs really hurt’, which is from texting so much! People also tell me they hold their smartphone wedged between their ear and their shoulder, and they’re getting neck problems as a result. So yes, smartphones and tablets are an issue.

BI: If a business could change one thing today to help their employees’ health, what do you think that should be?
NR: To listen to your employees and ask them the problems they’re facing, because I think a lot of businesses make assumptions and don’t always get it right. It tends to be from senior management; they’re not doing the groundwork so they don’t necessarily understand what those issues are. Have a consultative meeting with your employees and listen to what the issues are.

You can read this article in Business Info Issue 31 here.

4 Reasons Employer Brands Smash Consumer Brands, Hands Down

Who comes first, the customer or your team?

“Clients do not come first.”  On the surface, this statement seems irrational. But it comes from Sir Richard  Branson, owner of Virgin Group, which controls more than 400 companies. And when you hear what he followed up with, it’s perfectly logical. 

Employees come first. If you take care of your employees, they will take care of the clients.” 

Your employees are your first response, they’re on the front line, talking to your customers day in, day out: they’re the backbone of your business. If they’re unhappy, that can easily send negative ripples throughout your business, damaging productivity and ultimately, sales. That’s the first reason why putting your consumer first, at the expense of your employees, just isn’t sound business practice.  

Successful employer brands are a natural magnet for top candidates

Secondly, successful employer brands are a natural magnet for top candidates. This is an absolute dream for businesses in the current job market, where candidate skill set requirements are evolving rapidly to keep pace with the changing shape of business, and millennials are increasingly choosy about where they want to invest their time. Attracting great talent is an expensive process – not just in terms of paying out to recruiters or spending money advertising your posts. The most expensive indirect cost of recruitment is time. Time spent looking through CVs, time spent interviewing candidates, time squandered as roles sit open indefinitely and your team isn’t working at full capacity. For strong employer brands, existing team members act like walking, talking job advertisements, and may even refer suitable candidates from their own network to your HR department.  

Failing to retain good talent is a gross waste of your resources

Reason number three: failing to retain good talent is a gross waste of your resources. Besides the direct and indirect costs of recruitment covered in reason number two, think of all the effort that goes into training candidates so that they’re able to perform properly; the time it takes for them to build strong working relationships and start performing optimally. Skills need nurturing for people to meet their potential, but even when they’re fully trained, unhappy people are more likely to underperform. Employer brands intrinsically get this. They also understand that for many people, professional lives are a reflection on their sense of self. They use this insight and invest in creating a culture so great that their employees internalise the brand, genuinely love their job and constantly strive to overperform. This is because, psychologically for the employee, their company performing reflects well on them personally. 

Unhappy employees are bad for your brand

Four: unhappy employees are bad for your brand. Employer review websites like Glassdoor create a space for customers and potential candidates to see your brand at its absolute worst: through the eyes of an anonymous disgruntled ex-employee. That’s not to mention the negative press coverage brands now risk receiving when employees feel negatively about their employer. Ethical consumers won’t purchase from brands that have even a hint of unfair (or even just unpleasant) working conditions, so reputationally it pays to have a brand people love and are proud to work for.  

The business environment is shifting dramatically at the moment; if brands are to succeed they need to be flexible in the face of rapid change. Achieving that reactivity effectively isn’t just down to one person, even if that person is the CEO. It’s down to having an amazing, productive team, built of high calibre, engaged people. It’s imperative that as a business owner you create an environment where your employees can thrive, which is why you need to consider your team as much as, if not more than, your customers. 

Want ideas on how to become an employer brand?  Read this: 

Perk up: how to recognise and reward your employees